The use of Augmented Reality (AR) and Virtual Reality (VR) in internal corporate training processes can revolutionise the way employees learn, practise skills, and adapt to new technologies or procedures. Both technologies have valuable applications that can make learning more effective, immersive, and efficient.
1. Augmented Reality (AR) in Internal Training AR overlays digital information (images, text, 3D models) onto the real world through smartphones or tablets. It primarily provides contextual and real-time information, enhancing employees' understanding as they interact with their work environment.
Applications in training:
Real-time instruction manual: Workers can receive interactive and visual guides on operating machinery or performing complex tasks in the workplace. AR can, for example, show them which parts to assemble or the steps to follow.
Assisted maintenance and repair: Technicians can view overlaid repair instructions or equipment components, making their job easier without needing to consult physical manuals.
Training in soft skills: In areas like sales or customer service, AR can simulate real-life situations where employees practise their responses and behaviours with virtual customers appearing in their environment.
Onboarding of new employees: New hires can use AR to take virtual tours of the facilities, with points of interest highlighted, helping them to quickly familiarise themselves with the work environment.
Benefits:
Interactivity: AR facilitates hands-on learning in real environments without the need to halt operations.
Error reduction: By providing direct visual assistance, AR helps reduce errors in complex tasks.
On-the-job learning: Employees learn without leaving their workspace, improving knowledge retention by practising while immersed in their daily activities.
2. Virtual Reality (VR) in Internal Training VR allows employees to immerse themselves in a completely virtual environment through devices like VR headsets. It is particularly useful for creating simulations of complex or high-risk situations that would be difficult to replicate in the real world.
Applications in training:
Training simulations in hazardous environments: In sectors like construction, chemical industries, or aviation, VR enables employees to train in realistic simulations of risky scenarios, such as operating heavy machinery or controlling a fire, without being exposed to real dangers.
Emergency procedure training: VR can replicate natural disasters, infrastructure failures, or emergency situations, allowing employees to practise their responses and make critical decisions under pressure.
Specialised technical training: In professions requiring advanced technical skills, such as medicine or engineering, VR can recreate surgical procedures or complex equipment assembly, allowing employees to practise in controlled environments.
Meeting or negotiation simulations: Employees can train in interpersonal or negotiation skills with avatars in a fully virtual office or business environment.
Benefits:
Cost reduction: VR reduces the need to create costly physical environments for practice or simulations.
Total immersion: Being fully immersed helps employees focus more on the content, providing a more realistic learning experience.
Safe learning: Employees can experience errors or dangerous situations without facing real consequences.
Conclusion: AR and VR can be powerful tools for internal corporate training, enhancing both efficiency and safety in learning. When implemented effectively, they can transform skill development, offer immersive training experiences, and reduce long-term costs.
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